GOOD TO KNOW
Terms of sale.
These terms apply to plain garment purchases from Wholesale Clothing UK, a trading name of Sandycroft Workwear Ltd.
Your garments
Products are supplied plain, without printing or embroidery added by us. Manufacturer labels or branding may still be present unless the specification says otherwise. Supplier images, screen colours and size guides help you compare items but are not exact colour or fit guarantees.
Newsletter welcome discount
5% off garments on your first paid order. Delivery is excluded. One welcome offer per email address and full delivery postcode. Use the email and postcode you signed up with. Cannot be combined with another discount. Free delivery eligibility is calculated before this discount. You can unsubscribe at any time without losing an unused code.
Prices and ordering
The selected colour and size price is shown on the product page and checked again on the server before payment. Applicable VAT and delivery are included in the final payable total. A saved basket or email enquiry does not create a paid order. An order is accepted when confirmed by us; if we cannot supply it, we will contact you and refund any payment for unavailable goods.
Stock shortages and backorder delivery
If any items are short of stock, available items will be dispatched the same working day where the 3pm cut-off allows. We will email you the shortage and supplier due-in date when known. Out-of-stock items will be refunded and kept as backorder requests in your account. When stock returns, we will notify you so you can confirm and pay for the refunded items again. Backorder parcels have free delivery.
Stock, delivery and decoration
Availability and lead times require confirmation. Next working day delivery is subject to the published cut-off, stock, service and postcode conditions. Test a sample with your decoration process before using a larger run. Follow the supplier care and decoration instructions.
Cancellation and returns
30-day returns and exchanges on eligible plain goods. No restocking fee for consumers or business customers. You pay change-of-mind return postage. We cover reasonable return costs for faulty, incorrect or misdescribed goods. We cover reasonable return costs for faulty, incorrect or misdescribed goods. Consumers can normally cancel an online order before delivery or within 14 days after receiving it, then have a further 14 days to send the goods back. You may inspect or try on goods as you would in a shop. No restocking fee applies to a statutory cancellation, including when the goods arrive back after the cancellation period. See the returns page for full cancellation instructions, the optional cancellation form, refund times and faulty-goods rights.
No business restocking fee
We do not charge business customers a restocking, administration or cancellation fee for eligible returns under our voluntary 30-day policy. The restocking deduction is 0%. You arrange and pay the direct return postage cost for a change-of-mind return. No restocking fee applies to consumers, faulty, incorrect or misdescribed goods, or refunds for items we cannot supply.
Consumer or business purchase?
An individual buying wholly or mainly outside their trade, business, craft or profession is a consumer. Buying garments for a personal printing hobby does not by itself make an order a business purchase. We consider the actual purpose of the purchase; a business email address, VAT display choice or order quantity does not by itself remove consumer rights. Both consumers and business customers have no restocking fee under our current returns policy. Tell the sales team if you are unsure which other returns rights apply.
Which terms apply?
These returns terms were updated on 2 November 2026. New order confirmations include this policy version. Earlier order confirmations retain their historical terms for your records; our current returns policy does not charge a restocking fee. Our terms do not restrict statutory consumer rights or legal remedies for goods we supplied incorrectly.
Company and contact
Sandycroft Workwear Ltd, company 07917944, VAT GB 125 5273 27. Trading address: 26 Babbage Road, Engineer Park, Sandycroft, Flintshire, CH5 2QD. Registered office: Prior House, 129 High Street, Prestatyn, Wales, LL19 9AS. Email sales@sandycroftworkwear.uk.
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